Communications Channel

Choose the most suitable communication channel according to your needs:

  • If you are not an investor and want to know more about Azvalor, or have a general inquiry, please email info@azvalor.com or visit the Investor Service contact website.
  • If you are an investor and have a question about your account, need information on how to trade or have a query about trades you have made, please email operativa@azvalor.com or visit the Investor Service contact website.
  • If you would like to file a formal complaint or claim regarding an operational issue, please go to our Investor protection website.
  • If you wish to exercise your rights regarding data protection and/or report possible breaches of applicable regulations, report a breach of the Prevention of Money Laundering and Terrorist Financing regulations, or report any fact that allegedly violates the provisions of current legislation or Azvalor’s code of ethics, please go to the Ethics Channel – Whistleblowing Channel (confidential and anonymous).

General information

If you are an investor and have any questions regarding your account or the operation of the funds, please contact operativa@azvalor.com.

Operational information

If you are not an investor and would like to know more about Azvalor, please contact us at info@azvalor.com.

To learn more about how the communication channel works, you may consult the regulations here.